World News – AU – « Excessive abuse » by aggressive customers is forcing Melbourne cafe to close its doors

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A cafe in Doncaster East closed early yesterday after an aggressive customer threatened employees with rice.

Bob’s Your Uncle Cafe owner Lisa Bilston said abuse has been « a common thing » lately.

After yesterday’s abuse, she decided to close the cafe for the rest of the day to support the mental health of her workers.

The customer got aggressive after staff explained that the blue butterfly pea rice normally served with a dish was not available due to COVID-19 shortages.

« We tried to explain it to you . . . he didn’t want to listen, he got aggressive, « she told Neil Mitchell.

Ms. Bilston, who has worked in the hospitality industry for 39 years, says customer abuse is « getting much worse ». .

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Bob is your Uncle Cafe

World News – AU – « Excessive abuse » by aggressive customers is forcing Melbourne Cafe to close its doors

Ref: https://www.3aw.com.au

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